Welcome to Awaken, a product of Pureplay Studios Ltd, The Growth Doctors Ltd, and Creating LLC ("Awaken," "we," "us," "our"). We operate the website located at awaken.is (the "Site") and a web-based application designed to provide AI-driven coaching, reflection, and personal growth features (collectively, the "Service"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you use our Site and Service.

If anything is unclear, or if you have any questions, user in the United Kingdom, please contact us at:

For U.S. users, you may also contact our U.S. agent:

1Information We Collect

We may collect the following information when you use our Service:

2How We Use Your Information

We use collected information for:

• ✓Service Delivery & Improvement: Maintaining accounts, processing AI-driven content, and troubleshooting.
• ✓Communication: Sending service-related updates, responding to inquiries, and offering support.
• ✓Analytics & Development: Understanding usage patterns to enhance features.
• ✓Legal Compliance & Security: Meeting legal obligations, fraud prevention, and data security.

For U.S. users, Awaken complies with the California Consumer Privacy Act (CCPA) and other applicable state and federal laws.

3Safeguarding Your Information

We are committed to safeguarding your personal data. We will never sell your personal data.

• •Service Providers: We share non-personally-identifiable data with AI processing partners, including but not limited to OpenAI, Google, Microsoft Azure, Amazon Web Services (AWS), Anthropic, Cohere, and Mistral, as well as transcription tools. We always opt out of model training where this option is provided by our AI Processing partners. We cannot be held liable for how these AI providers handle data shared with them.
• •Analytics Tools: We share anonymized data for analytical purposes.
• •Legal Compliance: We may disclose information as required by law.
• •Business Transactions: In case of mergers or acquisitions, data may be transferred with notice.

4Data Storage & Security

5Data Retention

We retain personal data only as necessary. You may request deletion of your data by contacting support@awaken.is. Some residual data may remain in backups.

6Your Rights

Depending on your location, you may have rights including:

• •Access & Correction: Requesting access to or correction of personal data.
• •Deletion: Requesting data deletion where legally permissible.
• •Opt-Out of Data Sharing: U.S. users may opt out of personal data sales under the CCPA.

To exercise your rights, contact us at support@awaken.is.

7Children's Privacy

The Service is not intended for children under 13. If you believe we have collected data from a child, please contact us for removal at support@awaken.is.

8International Data Transfers

Your data may be processed outside your country. We ensure compliance with international privacy standards.

9AI Usage Notice & Disclaimer

10Changes to This Privacy Policy

We may update this policy periodically. Users will be notified of significant changes.

11Contact Us

For any privacy concerns, reach us at:

• •Email: support@awaken.is
• •U.K. Office: Pureplay Studios Ltd, 20-22 Wenlock Road, London N1 7GU
• •U.K. Office: The Growth Doctors Ltd, Greystones, Langford Road, Lower Langford BS40 5HU
• •U.S. Agent: Creating LLC, 131 Continental Drive, Suite 305, Newark, DE 19713, USA

This policy ensures compliance with CCPA, GDPR, FTC AI transparency rules, and international privacy regulations.